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Is the visit compliant with Covid-19 guidelines?


All our visits will be compliant with goverment guidance at the time for your area. Even last year we managed to safely ensure we were able to attend all our visits while following goverment guidlines.




Do I need to book in advance?


Yes, we can only visit once a booking has been made at least 24hours prior to the booking date.




Are visits able to be rescheduled?


In the event of a request to reschedule a visit, we will do all we can to accommodate but cannot guarantee a specific date. Please note, refunds will not be issued under any circumstances. In the event of a positive covid-19 test, then upon the presentation of proof of a positive test result, an alternative date will be allocated.




How long does each visit last?


Each visit will last approximately 10minutes and include songs, magic, entertainment and a Christmas gift / personal letter from Santa for each child.




Can I pay cash on the day?


Our Elves are always losing things so unfortunately they can’t take cash. All payments should be made online when booking.




What sort of gift will they get?


Like most children, the Elves love sweets, with a particular fondness for a candy cane at Christmas!!! As long as the children have been good this year it will be candy canes all round.





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