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Is the visit compliant with Covid-19 guidelines?
Yes all our visits follow Covid-19 guidelines from start to finish. The visit will take place outside your house while you remain inside or on your door step. Social distancing will be maintained throughout.
Do I need to book in advance?
Yes, we can only visit once a booking has been made at least 24hours prior to the booking date.
Can family or friends not in our household attend?
To remain in line with government regulations each visit must be strictly for members of that household / social bubble.
Are visits able to be rescheduled?
In the event of a request to reschedule a visit, we will do all we can to accommodate but cannot guarantee a specific date. Please note, refunds will not be issued under any circumstances. In the event of a positive covid-19 test, then upon the presentation of proof an alternative date will be allocated.
How long does each visit last?
Each visit will last approximately 10minutes and include songs, magic, entertainment and a Christmas gift / personal letter from Santa for each child.
Can I pay cash on the day?
Eric is always losing things so unfortunately he can’t take cash. All payments should be made online when booking.
What sort of gift will they get?
Eric loves sweets, and like all Elves particularly loves a candy cane at Christmas!!! As long as the children have been good this year, Eric should have a candy cane for them too.